Contact Us

To contact us, please use the contact form, email us at or call us on +1 347 379 3557. Please note during the holiday season we are extremely busy. If you don't get us on the phone, please send a text message and include all your details and we will get back to you as soon as possible.

During business hours (EST) we will usually respond to your email within a few minutes. Due to the nature of our business, we are not able to receive phone calls.

If you show up at the pick up location and all horse carriages are out; please wait a few minutes and your carriage will arrive.

Please see below map for exact location:

Get in Touch

  • Our rides run from Mon-Fri 10am – 10pm and Sat-Sun 9am – 10pm
  • 60th Street just off 5th Avenue opposite the Pierre Hotel and close to the Plaza Hotel. Sat Nav Coordinates: 40.764862, -73.972535